How it works
- The lead arrives from an ad, your website or your WhatsApp number.
- The agent answers from your knowledge base: products, approved prices, locations, terms.
- It asks qualifying questions one at a time, in natural language.
- It updates the built-in CRM: contact, tags and deal stage.
- It routes the lead: ready → salesperson; not ready → scheduled follow-up; not a fit → polite close.
Conversations can also be passed to the ALSHOHAB automation engine for buying-intent detection and lead scoring, while human takeover is always respected.
Sales automation around the agent
The agent handles open-ended conversation; flows handle predictable steps such as assignment, waits and follow-ups (held during quiet hours), and booking links with confirmations and reminders.