What is BOOTS Automation?
Quick answer
BOOTS Automation is a cloud (SaaS) platform for omnichannel customer messaging, AI chatbots, workflow automation and CRM. It brings WhatsApp, Instagram, Messenger, Telegram, SMS and email into one shared inbox. It is developed and operated by ALSHOHAB ALALYA.
Key facts
- Name
- BOOTS Automation
- Arabic name
- منصة البوتات والأتمتة
- Category
- Business messaging, automation and CRM software (SaaS)
- Developed by
- ALSHOHAB ALALYA
- Channels
- WhatsApp, Instagram, Messenger, Telegram, SMS and email
- Website languages
- Arabic and English
- Website
- bootsautomation.com
What can you do with BOOTS Automation?
- Shared omnichannel inbox: WhatsApp, Instagram, Messenger, Telegram, TikTok, SMS and email in one collaborative inbox, with assignment, internal notes and real-time sync.
- AI chatbots & agents: AI chatbots that answer from your own knowledge, hand off to a human when needed, and can reach out first to follow up.
- Knowledge base: Turn FAQs, documents, product catalogs and live spreadsheets into grounded answers for your AI agents.
- Meta ads to chat: Route Facebook and Instagram ad clicks straight into WhatsApp and Instagram conversations and qualify every lead instantly.
- Visual flow builder: Design multi-step automations visually: qualify leads, branch on conditions, tag contacts, create deals and hand off to agents.
- Social media publishing: Create posts with AI, then schedule and publish them to Instagram, Facebook, TikTok and LinkedIn from one workspace.
- Built-in CRM & pipelines: Full contact history, customizable deal pipelines and duplicate merging in the built-in CRM.
- Campaigns & broadcasts: Targeted WhatsApp, SMS and Telegram campaigns with paced sending, quiet hours, live controls and delivery tracking.
- Appointment booking: Public booking links with Google Calendar sync and Zoom, Google Meet or Microsoft Teams links on every booking.
- Confirmations, reminders & quiet hours: Automatic booking confirmations and appointment reminders on the customer's channel, plus workspace quiet hours for proactive messages.
Ready to automate your customer conversations?
Start with BOOTS Automation and bring WhatsApp, AI agents and your CRM into one workspace.